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Shipping policy

Shipping across Southeast Asia

PawPilot Market is currently validating lightweight pet-supplies orders for Singapore, Malaysia, the Philippines, Thailand, Indonesia, and Vietnam.

Last updated: May 25, 2026

Delivery estimate

Most MVP test orders are quoted as economy cross-border delivery. The checkout displays the current country quote, parcel weight, and estimated delivery days before the order is placed.

Processing

Orders are reviewed before fulfillment so that stock, supplier availability, address quality, and customer contact details can be confirmed. Paid test orders move into ready-to-ship status after payment confirmation.

Tracking

When a shipment is created, tracking details can be viewed from the order lookup area using the order number and email address. Some early test shipments may use simulated tracking until a production logistics provider is connected.